Just got off the phone with Lexi at UniTel who gave ZERO fucks about the fact I was able to log in to someone else’s account. It turns out if you visit https://www.unitelcustomer.com/process-password-recovery-token.php and click Submit, you’re able to reset another user’s password without entering anything! I was able to not only log in, but also view PII ( Name, Address, Phone, Email ) of some dude and his business in Alaska.

I wrote him an email and Cc’d UniTel’s support team. As for their service, I will not be signing up. Yikes!