I rated them 0/10. Would not recommend. I provided the following feedback:

I requested that the installation be completed using my own modem, which is a supported model (Arris SB8200) and is currently functioning properly on another provider. The installer attempted to provision it, but when that did not succeed, he suggested using Breezeline equipment instead. I agreed to that troubleshooting step with the understanding that, if Breezeline equipment was used, Breezeline would fully own the outcome.

Unfortunately, the provided equipment was not stable. It rebooted repeatedly, did not reliably maintain the required configuration, and was not verified to support my required deployment mode (bridge mode with a public IP presented to my router) before the installer left. The install was effectively treated as complete once basic connectivity indicators appeared, rather than when the service was actually functioning to requirements.

As a result, I was left with non-working equipment, an unresolved configuration problem, and the need to spend significant additional time with support after the installer had already departed. Support ultimately determined that the provided gateway needed to be replaced with different equipment, which now has to be shipped to me separately, while I also have to return the originally installed equipment.

This was a significant miss. The installer did not leave me with a working, correctly configured service, and the follow-on burden of support calls, equipment replacement, and return logistics fell on me because the installation was not properly completed the first time.